Contact Us

Customer service

Our Customer Service representatives are uniquely trained and qualified to answer any questions you may have about your EOCCO plan. Our team of local customer service experts is available to help you Monday through Friday from 7:30 a.m. to 5:30 p.m. Pacific Time.

Medical

503-765-3521
888-788-9821 (toll-free)
Fax: 503-948-5577

Pharmacy

503-265-2939 or
888-474-8539 (toll-free)
Fax: 503-670-8349

Behavioral Health, GOBHI

541-298-2101
800-493-0040 (toll-free)
Fax: 503-298-7996
Hours: 8-5 Mon-Fri

Providers

Moda Health Referrals and Authorizations:

503-265-2940
888-474-8540 (toll-free)
Fax: 503-243-5105

Pendleton IPA (Referral and Authorizations for Morrow and Umatilla counties)

541-215-1208
Fax: 541-215-1207

AIM

877-291-0513

Behavioral Health, GOBHI

541-298-2101
800-493-0040 (toll-free)
Fax: 541-298-7996

OHP mailing addresses

Medical Claims (Moda Health)

PO Box 40384
Portland, OR 97240

Complaints and Appeals (Moda Health)

Moda Health Plan, Inc.
Attn: Appeal Unit
601 SW Second Ave.
Portland, OR 97204

Pharmacy Claims (Moda Health)

PO Box 3625
Portland, OR 97208

Behavioral Health Claims (GOBHI)

PO Box 5940
Salem, OR 97304