EOCCO Privacy Center

Website policies

We appreciate your use of our website and respect your private information. Learn more:

Website privacy statement - access our privacy policy for this website
Terms of use – review the terms and conditions for all users of this website

EOCCO and HIPAA

EOCCO adheres to the standards mandated by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. We do not share private health information unless authorized. Learn more:

Notice of privacy practices - describes how your health information may be used or shared and how you can get access to this information
Interoperability - Access our CMS Interoperability guidelines
PHI disclosure authorization form - member authorization allowing the disclosure of protected health information to another person or entity.
Confidential Communications Request Form – form to request to have protected health information sent to you rather than the person who pays for your health insurance plan

Last updated: 07-December-2021

Questions?

Customer Service: 888-788-9821 (TTY users: 711)
Pharmacy Customer Service 888-474-8539
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

See more options

You can reach the EOCCO team by phone at 888-788-9821 or email us at EOCCOmedical@eocco.com. Our regular business hours are Monday through Friday, 7:30 a.m. to 5:30 p.m. (PST).

Other document formats: You can get any form, flyer or document from us in a different format. You can ask for another language, large print, a computer disk, audio tape, spoken presentation or Braille. This is free of cost and you will get it within five business days. Please call EOCCO Customer Service at 1-888-788-9821. TTY users, please call 711. The office is open Monday through Friday, 7:30 a.m. to 5:30 p.m. PST.

EOCCO Privacy Center

Website policies

EOCCO and HIPAA

Questions?

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