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Welcome, EOCCO members!

The EOCCO is here to ensure Oregon Health Plan (OHP) members living in Eastern Oregon have access to affordable, high-quality care to help them to better health and wellness.

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Health Related Social Needs (HRSN) - Climate Devices

Beginning on March 1, 2024, EOCCO members facing some specific life transitions may be able to get devices that help with healthy living environments. Devices may include air conditioners, heaters, air filtration devices, mini refrigeration units for storing medications and portable power supplies to operate medical equipment.

As of November 1, 2024 members that are at risk of homelessness may be able to get housing-related support services such as rent& utilities supports, tenancy support services, home modifications or home remediations.

If you are a part of one of the groups below you may be able to get climate and housing support services.

  • Adult or youth released from incarceration in the past 12 months
  • Adult or youth discharged from Institutions for Mental Disease (IMDs) in the past 12 months
  • Individual who is currently or who has previously been in the Oregon child welfare system
  • Individual transitioning from Medicaid-only to dual eligibility (Medicaid and Medicare) status within the next three months or past nine months
  • Individual who is homeless or at-risk of becoming homeless
In order to request a device a climate device or housing-related supports at no cost, you or your representative can click on the button below to fill out the form. Once you submit, you will get a confirmation message. You will then get an email with a request number once we start working on your request. We will send you an email update and send out a letter in the mail once a decision has been made, letting you know if your request was approved or denied. 

Before you start filling out the form, please make sure you have:

  • Your Medicaid member ID (you can find this on the front of your EOCCO/OHP ID card)
  • The address for where we should ship/mail the requested devices.

If you need help learning more about these benefits or getting screened to find out if you may be eligible, please contact 211 Info at: 

  • Call: 503-468-5375
  • Email: hrsn@211info.org
  • Monday-Friday 8am-6pm – interpretation services available

Submit HRSN Climate Device Request

Submit HRSN Housing Support Request

News

Get the latest news and information on EOCCO.

Many counties across Eastern Oregon have been impacted by wildfires and poor air quality from the wildfire smoke.

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Providers/Members

Extreme heat resources

There are several extreme heat resources available to use and share, including: Cooling centers.

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Resources

Resources

These resources can help you get the most out of your health benefits:


Questions?

Customer Service: 888-788-9821 (TTY users: 711)
Pharmacy Customer Service 888-474-8539
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

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