Education
Welcome to Education for Providers--below you will find several resources to help you become aware of how to work with us, EOCCO.
New providers and clinic staff
If you are a new provider or clinic staff serving EOCCO members, please review the following documents:
If you have not yet enrolled in Oregon DMAP, please click here.
Annual compliance
These documents can help ensure your practice is in compliance with the latest state, federal and local healthcare laws and regulations
- EOCCO FWA Provider Training
- EOCCO Provider FWA Training Attestation
- EOCCO Fraud, Waste and Abuse Handbook
- EOCCO Medicaid Member Grievances and Appeals Policy
- EOCCO Notice of Adverse Benefit Determination Policy
- EOCCO OHA Contested Case Hearings Policy
Incentive measures
These documents can help you understand instructions and requirements for accessing quality care for your patients. You may also share print or digital versions with your patients.
- 2024 EOCCO Incentive Measures Guide
- 2023 EOCCO Incentive Measures Guide
- 2022 EOCCO Incentive Measures Guide
- Initiation & Engagement in SUD Treatment
- SBIRT & Depression Screenings
- Assessments for Children in DHS Custody
- Childhood metrics
- Baby Care Journal (English, Español )
- Child Wellness flyer, 0-24 months (English, Español)
- Child Wellness flyer, 3-6 years old (English, Español)
- Child Wellness flyer, 9-12 years old (English, Español)
- Immunization Reminder Ages 0-2 (English, Español)
- Immunization Reminder Ages 9-12
- HPV Vaccine (English, Español )
- Child Health Assessment postcard, 3-6 years old (English, Español)
- Safe Return to School Social Post Instructions and Content
- Well Care Visits flyer
- Prenatal & Postpartum Care
- Cigarette smoking prevalence
- Language access
- OHA Interpreter Program requirements
- Telephone interpreter instructions 2021
- Language access reporting form for clinics
- Language Access FAQs
- Health Care Interpreter Training Program Schedule - Spring 2023
- Oral evaluation for adults with diabetes
- Diabetes HbA1c Poor Control
- Systems-Level Social Emotional Health
Language ID cards
All members have a right to use our programs and services. Our language ID cards help members access care based on their specific language needs.
- Preferred Language Cards Instructions for External Partners
- Preferred Language Cards Printing Instructions
- Arabic
- Bosnian
- Burmese
- Cambodian
- Cantonese
- Chinese Traditional
- Chuukese
- Deaf Hard of Hearing
- Farsi
- French
- German
- Japanese
- Korean
- Laotian
- Mandarin
- Marshallese
- Oromo
- Pohnpeian
- Romanian
- Russian
- Somali
- Spanish
- Swahili
- Thai
- Ukrainian
- Vietnamese
OHA training and general resources
These resources will give you the latest information on EOCCO, patient eligibility, covered services and much more.
Upcoming events and trainings
EOCCO Advanced Directive Training
Thinking about advanced healthcare wishes for yourself or a loved one?
EOCCO’s Advance Directive online training teaches you how to talk with loved ones about your wishes and choose a person to make healthcare decisions for you if you can’t.
Register today for one of the following training dates (registration link coming soon)
- February 12, 2024
- Apr 23, 2024
- Aug 27, 2024
- Nov 19, 2024
Learn more about EOCCO’s Advance Directive policies.
EOCCO's free Advanced Directive online training teaches participants how to talk with loved ones about their wishes and choose a person to make their healthcare decision if they are unable to.
This training will help individuals:
- Share their wishes with their loved ones and/or healthcare representatives
- Remove the burden of making difficult healthcare decisions from their loved ones
- Guide their representative in honoring their wishes
Participants will also learn about Oregon's Declaration for Mental Health Treatment, a tool for sharing your wishes at a time of crisis.
Standing Trainings Available to Service Partners
The EOCCO is happy to coordinate any of the below training opportunities upon request of clinic and community partners. Please contact EOCCOmetrics@modahealth.com for scheduling or additional information.
- BOOST Oregon- Learn how to talk about vaccines with your patients
- First Tooth- Training for medical organizations to apply fluoride varnish
- Community Health Worker –Supporting CHWs with EOCCO enrollment, billing, and reimbursement
- Incentive Measures 101 – For clinics interested in a refresher on the incentive measure program
- Arcadia – For clinics interested in onboarding or looking for a refresher on how to use the platform
Traditional Health Workers
Traditional Health Worker Liaison
Hannah Briggs
THW@eocco.com
(503) 952-4995
Community Health Workers
- EOCCO CHW Billing Training Recording (September 2021) (MP4 audio)
- EOCCO CHW Billing Training Slides
- EOCCO CHW Policy
- EOCCO CHW Enrollment and Reimbursement Instructions
- OSU Entry-Level Course: Community Health Worker Training
- OSU CEU Course: Poverty and Related Social Determinants of Health
- OSU CEU Course: Mental and Behavioral Health
- OSU CEU Course: Management of Chronic Health Conditions
- OSU CEU Course: Supporting Families: Navigating Care and Services for Children with Special Health Needs
Doulas
- Doula Billing Policy
- Doula Enrollment Policy
- Birth Doula & Referral Flyer for Providers
- Birth Doula & Referral Flyer for Providers (Spanish/Español)
Billing
Surveys
- THW Member Satisfaction Survey (English)
- THW Member Satisfaction Survey (Spanish/Español)
Contact us
- Questions related to incentive measures, health equity, traditional health workers, SDoH, and HIT - Please email EOCCOMetrics@modahealth.com
- Questions related to claims and payment information - Please email EOCCOProviderInquiry@modahealth.com
- If you would like to be added to our EOCCO Monthly Newsletter, please contact Finn Gornick